We love travel and hope you have had a great holiday! If unfortunately the unexpected has occurred and you need to make a claim, the best way to do this is online.
To settle your claim TID is going to need certain documents and evidence from your travels.
In order for us to process your claim
Please check through your form thoroughly.
Send your completed claim form together with original supporting documents and keep a copy for your records. The fastest way to submit a claim is by email:
Alternatively, mail your documents to:Travel Insurance Direct Claims
0800 843 843 from Australia or +61 2 8256 1540 from Overseas.
Monday to Friday
11:00am - 8:00pm
Call +61 2 9234 3123 - Worldwide 24/7