Wednesday, March 13, 2019 5:00:00 PM
(Advice as at 6:30pm 13 March 2019 NZDT)

An intense winter storm is set to bring hurricane force winds, blizzard conditions and flood threats
across a large area of North America, including the Rockies, Central/Northern plains and Midwest.
If you are currently impacted by this event, monitor media and follow the instructions of local
authorities. If you are travelling and in need of assistance, contact our 24 hour Emergency Assistance
team on
TIDAU +61 2 9234 3123 or +61 2 8256 1523
If you have not yet travelled and are in need of assistance, you can contact our Customer Service
team on
0800 843 843
If you have purchased a travel policy prior to
6:00pm NZDT
13 March 2019 and are impacted by this
event, your policy will provide cover as per the terms and conditions of the policy wording.
Where you have purchased a policy after
6:00pm NZDT
13 March 2019, there is no cover for claims
arising from or related to this known event, as its impact to travel is no longer unforeseeable. This
exclusion also applies to any new or revised travel arrangements made after this time

1. Where

2. When

3. Who

Your children go free
This means your dependent children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.

Customer service

0800 843 843 from Australia or +61 2 8263 0471 from Overseas.

Monday to Friday
10:00am - 10:00pm

Saturday
11:00am - 7:00pm

Sunday
Closed


Emergencies

Call +61 2 9234 3123 - Worldwide 24/7