(Advice as at 10:00am AEDT on 31 January 2020; update to advice of 23 January 2020)
On 30 January, the World Health Organisation declared a Public Health Emergency of International Concern (PHEIC) and described the situation as an ‘unprecedented outbreak’. In addition, person-to-person transmissions, before symptoms appear, are also occurring.
Our previous advice stated that where cover applied, we would no longer cover claims arising from any event related to coronavirus for travel to and/or from China from 23 January 2020.
This cut-off of cover now also extends to travel to and/or from all other destinations for policies purchased after:
Note: Cover offered by travel insurance policies issued and managed by nib Travel Services (Australia) Pty varies, and policies purchased before the times above may also contain exclusions relating to a contagious disease, epidemic or pandemic, or to a government prohibition or regulation. Please read your policy wording for the full policy terms, conditions, limitations and exclusions.
If your travel plans are affected:
0800 843 843 from Australia or +61 2 8256 1540 from Overseas.
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11:00am - 8:00pm
Call +61 2 9234 3123 - Worldwide 24/7