• Coronavirus (COVID-19) FAQs

    View the latest update on Coronavirus (COVID-19)

    FAQS

    Before you buy travel insurance

    If you are currently travelling

    If you want to cancel or change your policy

    If you have made or want … more

  • Novel Coronavirus (2019-nCoV) Update

    To view Coronavirus (COVID-19) FAQs, click here

    (Advice as at 10:00am AEDT on 31 January 2020; update to advice of 23 January 2020)

    On 30 January, the World Health Organisation declared a Public … more

  • Novel Coronavirus (2019-nCoV)

    (Advice as at 5:00pm AEDT on Wednesday 23 January 2020)

    View latest alert update for Novel Coronavirus (2019-nCoV) here

    Over 400 patients hospitalized for pneumonia China have tested positive for a … more

  • Taal Volcano

    (Advice as at 1:00pm AEDT on Tuesday 14 January 2020)

    Taal Volcano in The Philippines has erupted, spreading volcanic ash clouds in a wide area around the region.

    The eruption has caused the … more

  • Cyclone Sarai – Fiji December 2019

    (Advice as at 3.30pm NZDT on Friday 27 December 2019)

    Various government agencies and news outlets have advised that Tropical Cyclone Sarai is expected to make landfall in Fiji today, possibly … more

  • Jetstar Industrial Action

    (Advice as at 4:00pm NZDT on Tuesday 10 December 2019)

    The Australian Federation of Air Pilots and media outlets including The Sydney Morning Herald have reported that Jetstar staff are to conduct a … more

  • Super Typhoon Hagibis

    Important information

    Rapidly intensifying from a tropical storm to a Category 5-equivalent super typhoon over the past few days, Super Typhoon Hagibis has now been forecast to approach the south- … more

  • Thomas Cook Group plc

    Important information

     

    Over the past few weeks, the financial viability of British travel operator Thomas Cook had become very uncertain. Thomas Cook UK Plc and associated UK entities have now … more

  • Ryanair Strikes

    Important information about cover on travel insurance policies issued by nib Travel Services (Australia) Pty Ltd.

    Media outlets such as The Guardian and BBC have reported that Ryanair pilots are to … more

  • Tropical Storm Dorian

    Important information about cover on travel insurance policies issued by nib Travel Services (Australia) Pty Ltd.

     

    After passing through the U.S Virgin Islands, Tropical Storm Dorian is now … more

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